Things you should know before exploring your shopping journey.

Q1. What is your terms of packing?

A: Generally, we use steel frame covered by cartons to pack our goods . If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?

A: T/T 40% as deposit, 60% balance before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q3. What is your terms of delivery?


Q4. How about your delivery time?

A: Generally, it will take 15-20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q5: How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q6. What is your after-sales service?

A:Premium quality and attentive service production process with one year guarantee

Q7: Are you a factory or a trade company?

We are factory and specialized in travel trailer for over 10years.

Q8: What are you main markets?

Australia, North America, South America, Europe, New Zealand, etc.

Q9: How to customize a Camping Trailer ?

1. Set a budget, but be flexible. Your initial thoughts may change as you explore all the possibilities. It’s always better to pay that little bit extra to get what you want, rather than compromise on quality or features that you’ll be using for years to come.

2.Selecting the ideal product.Check the towing specifications of your vehicle in your owner’s manual. If it’s not able to tow the camping trailer you’re considering buying then look at a different size or model camping trailer. You might even consider customize a new style camping trailer you want.

3. If your need more details about custom, then contact our Sales Centre phone +86 150 1794 7465 (24 hours ) or E-mail info@rvtrailerfactory.com; in most cases they’ll be able to provide you with the information you need asap.

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